863 Privacy Policy

Data We Collect

To provide and improve our services, 863 collects various types of information including:

• Account Information: Name, email, phone number, date of birth, and verification documents submitted during registration.
• Device & Browser Data: Information about your device, browser type, IP address, and usage patterns to enhance security and performance.
• Payment Details: Local payment data such as UPI transaction information, Paytm wallet details, and banking information to process deposits and withdrawals securely.
• Cookies & Tracking: Small files stored on your device that help us recognize returning users, remember preferences, and analyze website traffic.
• Usage Data: Includes games played, bets placed, session durations, and errors encountered to personalize experience and optimize functionality.

How We Use Your Data

Data collected is used to:

• Provide seamless account management, betting and gaming services.
• Ensure security and detect fraudulent or suspicious activities to protect users and the platform.
• Improve our website and mobile experience based on aggregated user behavior.
• Send important account notifications and customer service communications.
• Comply with legal and regulatory obligations under Indian and international law.

Cookies and Tracking Technologies

863 uses cookies and similar technologies to enhance user experience and gather analytic data. You can control or disable cookies through your browser settings, but this may affect certain site functionalities. We do not use cookies for targeted advertising by third parties.

Data Storage & Security Measures

We employ industry-standard encryption (SSL), secure servers, and strict access controls to protect your personal information from unauthorized access or breaches. Data is stored in compliance with data protection laws and regularly reviewed to maintain high security standards.

User passwords are hashed and never stored in plain text. While we strive to protect data, no system is 100% secure; users also bear responsibility for safeguarding their account credentials.

Sharing Data with Third Parties

863 does not sell or rent user data. We may share information with trusted third-party service providers assisting with payment processing, fraud prevention, or legal compliance under strict confidentiality agreements. Any disclosure required by law (eg, court orders or government requests) will be made following applicable procedures.

Your Data Rights and Control

As a user, you have rights to:

• Access the personal information we hold about you.
• Request correction or update of inaccurate data.
• Request deletion or restriction of your data where applicable.
• Object to certain data processing activities.

You may manage cookie preferences, close your account, or contact support for data-related requests any time via our customer service channels.

Changes to This Policy

863 may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. We will notify users through the website or email where appropriate. Continued use of the platform after changes constitutes acceptance of the updated policy.